Introduction
At Yosh Naturals, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and related information.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
- Once your order is shipped, you will receive a confirmation via email or SMS.
Shipping Time
- Within India: 3–7 business days
- International Orders: 7–15 business days (depending on location)
Please note that delivery timelines may vary due to external factors such as logistics delays, weather conditions, or customs clearance.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- We may offer free shipping on selected products or order values (if applicable).
Order Tracking
Once your order is shipped, you will receive a tracking ID to monitor your shipment status in real time.
International Shipping
- We ship globally for our premium products like saffron and Cordyceps Militaris.
- Customers are responsible for any custom duties, taxes, or import charges applicable in their country.
Delivery Issues
If you face any issues with your delivery:
- Delay in shipment
- Damaged package
- Incorrect delivery
Please contact us within 48 hours of receiving your order.
Incorrect Address
- Please ensure that your shipping address is accurate.
- Yosh Naturals will not be responsible for orders delivered to incorrect addresses provided by the customer.
Order Cancellation
- Orders can be canceled only before they are shipped.
- Once dispatched, cancellation is not possible.
Contact Us
For any shipping-related queries, feel free to contact us:
- Email: yoshenaturals@gmail.com
- Phone: +91 7263811292